TELEMEDICINE SERVICES

We support you 365 days a year

You never know when you might get sick. All around the year telemedicine service is here to support you.

TALK TO THE DOCTOR

Have these four items at hand before applying


Phone & Browser

Japanese insurance
card

Credit card

Dispensing pharmacy information
  • Phone & Browser (smartphone or tablet or PC)
  • Japanese insurance card
  • Credit card
    VISA Mastercard JCB Diners American Express
  • Dispensing pharmacy information
    • Name of the pharmacy store
    • Address
    • Fax number
TALK TO THE DOCTOR

Easy 5 steps

No reservation is required. The doctor will see you in sequential order.

STEP 1

Fill in and submit the registration form

STEP 2

Before talking to the doctor

(a) Our staff will call you for ID verification/confirmation. Please stand by your phone.

(b) After confirmation, the staff will guide you to connect to online video app "Whereby". Please have your device ready.

(c) After connecting to "Whereby", a nurse will give you a quick consultation before connecting you with the doctor.

STEP 3

Counseling with your doctor via video call

STEP 4

Credit card payment

STEP 5

Receive medications at a pharmacy

*prescription will be sent to a pharmacy via FAX and mail after payment confirmation.

TALK TO THE DOCTOR

Consultation Fee

Medical Consultation Fee
+

Administration Fee (1,000 yen)
+ Optional Translation Fee (1,800 yen)

= 2,800yen

(a) Medical Consultation Fee, incl. prescription (varies according to the content)*

(b) Administration Fee (1,000 yen) + Optional Translation Fee (1,800 yen) = 2,800 yen

   Total = (a) + (b)

* For example, if you have insurance (30% coinsurance), your (a) medical consultation fee will be around 900 yen for first-time visit and 300 yen for subsequent visits. Please note that the medication fee, testing fee, etc. are not included in the above price.

TALK TO THE DOCTOR

Attending Doctors

平畑院長
Dr. HIRAHATA, MD, Chief Doctor
Internal Medicine
Mon. Tue. Thu. Fri. Sat. Sun. 9:00~20:00
神山医師
Dr. KAMIYAMA, MD Diabetes and Endocrinology
General Internal Medicine
Mon. Wed. Thu. 9:00~12:30, 14:00~17:00
(For Sat. 9:00~12:30 only)
積山医師
Dr. TSUMIYAMA, MD Pulmonology
General Internal Medicine
Tue. Fri. Sat 9:00~12:30、14:00~17:00 (For Sat. 9:00~12:30 only)
大倉医師
Dr. OKURA, MD Med/Surg
General Internal Medicine
Mon. Tue. Fri 18:00~20:00
嶋崎医師
Dr. SHIMASAKI, MD Cardiology
General Internal Medicine
Mon. Tue. Wed. Fri 10:00~18:00
TALK TO THE DOCTOR

CONTACT US

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