About Telemedicine

What is Telemedicine ?

Telemedicine is a type of health services that enables doctors at medical institutions to conduct consultations, provide explanations on your test results, and issue prescriptions over phone or by video calls. In Japan, telemedicine practice has been performed under strict restrictions. However, due to the provisional deregulation as a countermeasure for the new coronavirus pandemic, patients are able to get in touch with doctors online.

What we provide

  • Consultation for first-time users for various diseases, such as a common cold
  • Consultation for lifestyle-related diseases, such as high blood pressure and diabetes
  • Issuing prescriptions
  • Sending your prescription directly to a pharmacy via Fax or mail, so you may receive the medication easily

What we cannot do regarding prescriptions

  • We cannot prescribe anticancer drugs, narcotics, psychotropic drugs, etc
  • We cannot prescribe sleeping pills etc. for first-time users
  • We cannot issue sleeping pill prescriptions to pharmacies other than your regular pharmacy

Future outlook for telemedicine services in Japan

The provisional deregulation policy on telemedicine will continue, "Until the outbreak of the new coronavirus pandemic is resolved."

According to Japan Ministry of Health, Labor, and Welfare's administrative notice dated May 1st, 2020, the definition of pandemic resolve is when the population is able to go back to hospitals in a comfortable state and the risk of hospital infections have decreased. We at HIRAHATA CLINIC think it will take a while for this to happen

Due to the overseas popularity in telemedicine and the rapid global technology advancement, telemedicine services will likely be more common in Japan.

to "What we offer in our telemedicine services"

This document is available in Japanese only.